Every client has the benefit of raising a ‘Satisfaction Guarantee Claim’ with Legaltoast.com by sending an email to email@example.com defining their complaints along with details of the service appropriated and order details. Against supporting the claim, there is a substantial delay or complaint to the client, then Legaltoast.com shall instantly take it up and correct the situation. Such delay or complaint should be accountable to the actions of Legaltoast.com and should be towards a component that is inside the operational scope of Legaltoast.com.
Any delay on the statement of Ministry of Corporate Affairs (“MCA”), Office of Controller General of Patents, Designs and Trademarks, Change in Law or Statute, Exchange in Procedures designated by the appropriate authorities or agencies or the Natural Disasters, appropriate authority, Third-Party Vendors or Acts of Nature or Affiliates shall not be admitted for a Satisfaction Guarantee Claim, as the same is behind the control of the Company / Website.
Moreover, Legaltoast shall not be accountable if any delay is found from your side in offering the required documents or information. Shall not cover such a claim under the policy.
Legaltoast does not warrant any results or outcome of a process where governmental or quasi-judicial or regulatory authority is involved. E.g., the concerned authority might complain or refuse your trademark application or reject your company name due to objects beyond our control or change in government methods due to improvements or updates in rules. There are situations where the government website is down or slow, due to which we are not fulfilling your order in the appointed time. Such circumstances are beyond the control of Legaltoast, and Legaltoast shall not be responsible for the same.
CHANGE OF SERVICE
In case you improve your services from the original one with another service allowed by Legaltoast. Then you may request Legaltoast. Within 60 days of receipt of payment by Legaltoast. Provided the original amount is not completed/ fulfilled by Legaltoast. At the time of making such a request.
The fees paid for the original order after decreasing the government fees, affiliate fees, or any fees required by any third-party vendor, if any, shall be appropriately adjusted against your new order. Any additional fees for the new order shall be obligatory by you after Legaltoast.com has accepted such a change request.
We thank you and admire your service or product purchase with us on our website www.legaltoast.com, and Please read this policy and the legaltoast terms and conditions carefully. They will give you basic information and guidelines about your rights and responsibilities as our customer regarding any purchase or service we provide to you. We put our genuine efforts to make our clients happy, but if you are not fulfilled even after our most vigorous efforts, you may require a refund as per the following terms.
- Can only claim the refund in case of visibly obvious deficiency/error with the service/s provided by Legaltoast.com
- No refund shall be paid for a variety in the client’s mind or mood or situation, and Legaltoast.com Shall not be responsible for the same.
- Suppose the refund offer has been established after completing services or completing an order. In that case, you shall not be eligible for a refund, and such a refund request shall be considered invalid.
- You shall not be suitable for a refund if any delay is found from your side in submitting the required documents or information.
- You shall not be responsible for a refund if after 180 days of obtaining payment to Legaltoast.com for any services, even if such orders have not been started or initiated. Legaltoast.com shall not retain any liability for such delivered orders. The amount against such orders shall be employed and analysed the company’s cost to follow up, and consultancy helped to you during these days.
- If you request to change your original service with a different, less value service, then we shall not refund the differential amount. The same shall be retained in your store credit account, which you can utilize for future services.
- If the legaltoast has approved the refund application, the same shall be treated and suggested to you through email. This refund method could take at least 15 (fifteen) business days to prepare and shall be credited to your bank account, respectively. We shall examine the refund method with care and guarantee that the money spent by you is delivered to you at the earliest.
- After the permission of refund from Legaltoast.com, such refund shall be granted within 30 working days from the claim’s compensation. The refund amount shall be limited towards the professional fees and shall exclude all government fees, taxes, charges, third party payments, challan payments, payment gateways charges, and vendor payments, etc.